Entradas

Customer complaimts

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Good morning, i'm from the customer relations department, how can i help you? Hello I'm Jake Ronalds, I call from Magic Electrics company because  the product you sent us, which is a Intel pentium processor arrived with some defects.  I'm sorry to hear that, may i have your name, your customer number and your invoice number? Yes,my customer number is ME357, my name is Jake Ronalds and my invoice number is 007865.  Can you spell your name again please? Yes, is J-A-K-E  R-O-N-A-L-D-S Do you have a warranty for the product? Yeah, i think it's under warranty until 1 year after the delivery date. Ok, thanks for your time, can you hold the line while i transfer your call to the IT maintenance department? Yeah, thanks for your attention.

Dialogue

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An e-mail providing directions for a technician's visit.

 TO: Technican's Compani. FROM: Compsa online. SUBJECT: Rout to Offices. Hello Toni, To reach the compsaonline offices from your headquarters you have to go straight until you reach the train station, where onec there, you will turn right until you reach the roundabout. Once there you will take the first exit towards Paseig. Whwn your get the Dia you will turn in the Dia and you will continue straight. In this street you will see our headquarters. My Office is on the second floor, at the end of the corridor on your left. I wait for you there at 6p.m. Attentively the coordinador of Compsaonline Rubén. Tghanks for your attention. 

personal opinion on EOI

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  I personally love being part of this project, because it gives me a lot of information about English culture, and how they do things. I also like to present and help in these classes, since it helps me to gain fluency with the language. I find that these activities are very useful for the future, since they teach you to do a position, in which we all have the same level. For my part, I would prefer to do more classes like this, and interact with other students, because due to the causes that we are living, it is very well.

Your Turn

 Were is the job? Is in Simpson + CO What directions should I take? Your go pass trein station - their oggice building is on the raigt What is the problem? The computer runing slowli. What Should I do? You check for virusses and reinstall antivitus sistem 

Doing repairs

 John, here's your work plan for this week. You'll be working off-site. On MOnday morning, I want you go to the post office.  OK. Where is it exactly? I don't remember. It's opposite the school. Their computers are very slow. It's probablyb a virus. Can you do a virus scan and remove any viruses that are slowing down the system?  Sure. Which anti-virus software should I use? Use McAfee. Insert the disc, then follow the instructions on the screen.Then on Tuesday morning, you have to go to the departament store in Alboion Street. OK:What's the problem there? They lost some data and they need to recover it.  What's the best solution for that? Open the data backup system and copy the lost information onto their system. Right. How do I access their backup system? The password is written on your work plan. Is everyhing clear? Yes, I think so. 

Product Review

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Top-og-the-range X56 laptop has much more capacity than the other. It is also more slimline, because it is created to facilitate its transport. The Practical studytop Laptop is  more compact and economical, than other. The first compared to the second is faster, but the second instead has the largest screen and with higt- resolution.  In general the second laptop  is cheaper than the other laptop i also have good benefits. But if you are looking for a computer that is, good to play, with good features, thin and portable, for a little more money I would recommend the first one without any doubt.