final project

 


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Dialogue: Buying a new computers.

 A: Can I help you,sir? B: Yes. I want to buy a laptop. A: What sort of laptop are you looking for? B: I need a smaill, light computer . I ogent go on business trips. A: What do you need to use it for? B: I need it for Word docuents and Exel . A: Do you want to use it for downloding music or films? B: No, I don't, but I need to use the Internet a lot. A: Ok. I think this laptop is what you are looking for. It's light, but it's also fast. B: How much is it? A: It's €600. It's on special offer this trips. B: Yes, it's exactly what I need, and it's a good price. What colours does it come in? A: Blue, black or white. B: Ok. I'd like a blue one, please.
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personal opinion on EOI

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  I personally love being part of this project, because it gives me a lot of information about English culture, and how they do things. I also like to present and help in these classes, since it helps me to gain fluency with the language. I find that these activities are very useful for the future, since they teach you to do a position, in which we all have the same level. For my part, I would prefer to do more classes like this, and interact with other students, because due to the causes that we are living, it is very well.
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Customer complaimts

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Good morning, i'm from the customer relations department, how can i help you? Hello I'm Jake Ronalds, I call from Magic Electrics company because  the product you sent us, which is a Intel pentium processor arrived with some defects.  I'm sorry to hear that, may i have your name, your customer number and your invoice number? Yes,my customer number is ME357, my name is Jake Ronalds and my invoice number is 007865.  Can you spell your name again please? Yes, is J-A-K-E  R-O-N-A-L-D-S Do you have a warranty for the product? Yeah, i think it's under warranty until 1 year after the delivery date. Ok, thanks for your time, can you hold the line while i transfer your call to the IT maintenance department? Yeah, thanks for your attention.
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