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My classmate

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 She is Nuria Fontova and she is 16 years old, she lives in Gerb with her older sister and her two parents. His favorite room in his house is, his room and the garden. Study a computer science degree at the Almatà institute. In his spare time he likes to play the guitar. She likes pop music. She also likes watching movies, her favorite movie is After. Her favorite sport is basketball. She reads a lot from time to time, but she likes it a lot, her favorite book is Hachiko. He likes to travel a lot and loves to go to Norway. Her favorite food is spaghetti. In this image we can see gerb.
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personal opinion on EOI

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  I personally love being part of this project, because it gives me a lot of information about English culture, and how they do things. I also like to present and help in these classes, since it helps me to gain fluency with the language. I find that these activities are very useful for the future, since they teach you to do a position, in which we all have the same level. For my part, I would prefer to do more classes like this, and interact with other students, because due to the causes that we are living, it is very well.
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Customer complaimts

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Good morning, i'm from the customer relations department, how can i help you? Hello I'm Jake Ronalds, I call from Magic Electrics company because  the product you sent us, which is a Intel pentium processor arrived with some defects.  I'm sorry to hear that, may i have your name, your customer number and your invoice number? Yes,my customer number is ME357, my name is Jake Ronalds and my invoice number is 007865.  Can you spell your name again please? Yes, is J-A-K-E  R-O-N-A-L-D-S Do you have a warranty for the product? Yeah, i think it's under warranty until 1 year after the delivery date. Ok, thanks for your time, can you hold the line while i transfer your call to the IT maintenance department? Yeah, thanks for your attention.
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